
1. Initial Stage
- Identify Client Requirements: We work closely with clients to understand their needs and expectations.
- Review Scope of Work: Our team analyzes the scope of the project to align with client objectives.
- Identify Service Areas: We outline key service areas to determine the optimal project delivery approach.
2. Planning Stage
- Volume of Work Assessment: We determine the scope of work to align resources and schedules effectively.
- Resource Allocation: Identification of required resources, including skilled personnel, systems, and tools.
- Infrastructure/Systems Assessment: Ensuring that the necessary infrastructure and systems are in place.
- Project Proposal: A comprehensive proposal is prepared, outlining the project goals, timelines, and costs.


3. Bidding/Quotation
- We prepare detailed bids and quotations tailored to client requirements, ensuring competitive and transparent pricing.
4. Receipt of Work / Purchase Orders
- Upon confirmation of work through purchase orders, our team mobilizes resources and finalizes the project plan for execution.


5. Execution Stage
- Staffing & Training: We onboard skilled personnel and conduct necessary training to ensure project alignment.
- SOP Set-up: Standard Operating Procedures (SOPs) are established to maintain consistency and quality.
- Quality Set-up: A robust quality management framework is put in place to ensure that deliverables meet the highest standards.
- Reporting Set-up: Regular reporting mechanisms are established to keep stakeholders informed at every stage.
6. Limitation Stage
- Daily Deliverables: Our team ensures consistent delivery of daily outputs aligned with client expectations.
- Reporting & Analysis: Comprehensive analysis of performance metrics and reporting to drive continuous improvement.
- Production Metrics/SLA Monitoring: We track production performance against Service Level Agreements (SLAs) to ensure targets are met.
- Feedback Loop: We integrate client feedback into our processes for refinement and optimization.


7. Relationship Management
- Client Requirement Identification: Continuous engagement with clients to update and understand evolving needs.
- Scope of Work Review: Regular reviews to ensure project scope remains aligned with objectives.
- Service Area Identification: Ongoing analysis to identify new service areas for further value addition.
8. Process Optimization
- We continuously assess the processes that need to be outsourced and identify areas for improvement to maximize efficiency.


9. Technology
- Hardware & Software Design: We implement cutting-edge technology, both in hardware and software, to enhance system operations and project outcomes.
10. People
- Roles & Responsibilities: Clear organizational roles are defined, ensuring each team member is skilled, trained, and focused on delivering exceptional results.


11. Infrastructure
- Facility Requirements & Strategy: We ensure that the necessary infrastructure is available and optimized for smooth project execution.
12. Management
- Project Organization & Tracking: Comprehensive project tracking systems ensure timely updates and adjustments.
- Communication: We maintain transparent communication with all stakeholders.
- Budget & Control: Rigorous budget tracking and control measures are implemented to ensure projects stay within financial parameters.

Associates & Subsidiaries





